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Little Giant Ladder Recall: Check for the Orange QC Sticker
About 3.66 million Little Giant ladders were recalled on 5 Nov 2026. One orange sticker tells you if yours is in, and used owners must ask for the free kit.
By DealsDMV Team · · 6 min read
Walk out to the garage and look at the side rail of your Little Giant ladder, just above one of the locks on the legs. If there is a small orange rectangular sticker with "QC" on it, your ladder is not part of the recall announced on 5 November 2026. If there is no sticker and your ladder is one of eleven models with Rapid Locks, stop using it until you have the free repair kit fitted.
That is the whole check. The rest of this article covers what most news reports skipped: which part numbers are in, what the "repair" actually is, and why a ladder you bought secondhand probably won't get a kit in the mail unless you ask for one.
No orange "QC" sticker above a Rapid Lock? Treat the ladder as recalled until you have checked the model.
What is the Little Giant ladder recall about?
The U.S. Consumer Product Safety Commission (CPSC) says these ladders can suddenly shorten under you if the Rapid Locks are not fully engaged. Rapid Locks are the black or orange locks on each leg that slot into the rungs to set the ladder's height. If one is only partly seated, a leg can slide down while you are standing on it.
Here are the numbers from the CPSC notice (recall number 27-067, dated 5 November 2026):
| Fact | What the CPSC says |
|---|---|
| Ladders recalled | About 3,662,000 |
| When they were sold | December 2015 to October 2026 |
| Price range | About $100 to $1,000 |
| Where | Lowe's, Costco and other stores, plus several big websites |
| Reports of ladders retracting | 25 |
| Reports of injuries | 19, including 3 head injuries |
| Reports of locks not working properly | 39 |
You may have seen "more than 3.5 million" in some news headlines. The CPSC's own figure is about 3.66 million, so use that one.
Which Little Giant ladders are on the recall list?
The CPSC lists eleven models. The brand and model name are printed on the side of the ladder:
- Adjustable Fortress 2.0
- Conquest 2.0
- Dark Horse 2.0
- Epic
- King Kombo (the CPSC writes "XT"; Little Giant's own recall page writes "XL")
- Leveler
- MegaLite
- MegaLite+
- Multi
- Quantum
- Vector
Little Giant's recall page goes further and lists every affected part number, about 140 of them across the eleven models. It's worth checking there if your ladder's name has worn off, or if you just want to be sure. For example, every Quantum entry starts with 127.
Then the sticker rule. Only ladders without the orange rectangular "QC" sticker on the rail above one of the Rapid Locks are included. A ladder on the model list that has the sticker is out of the recall.
Is it safe to keep using my Little Giant ladder?
Not until you have done the fix. Both the CPSC and Little Giant say to stop using an affected ladder until you have the repair kit and have applied it.
Many people expect a "repair kit" to mean new parts. It doesn't. According to Little Giant's recall page, the kit has:
- New warning labels for the ladder, telling you to look and confirm every Rapid Lock is fully engaged before you climb.
- Instructions on how to work the locks properly and how to keep them lubricated. The same instructions are reached through the QR code on the ladder.
Once the labels are on, Little Giant says you can use the ladder normally again. In practice, that means making a habit of checking every lock, every time.
If a lock still doesn't work properly after you lubricate it as the instructions say, contact Little Giant for an evaluation. If it still fails after that, the company offers a replacement ladder of the same or an equivalent model, or a refund. The refund is a depreciated amount based on when you bought the ladder. You only get the full purchase price if you bought it within the past 12 months.
The everyday habit that matters: before you climb, look at each Rapid Lock on both legs and make sure it's fully seated in its rung. A lock that sits proud, feels gritty, or springs back slowly is the warning sign the new labels are there to catch.
I bought my Little Giant ladder used. Am I covered?
This is the part almost no coverage mentions. Little Giant says it has already mailed label kits to all known owners of affected ladders. The page doesn't say who counts as "known", but a company can only mail people it has an address for. If you picked yours up at a yard sale, from a neighbour or on a marketplace app, don't wait for a kit to turn up on its own.
These ladders were sold for almost eleven years and last a long time, so plenty of them have changed hands. To get a kit:
- Find the model and part number on the ladder's label. Little Giant's recall page has a link to help you find them if you can't.
- Note the date code if you can see one. The form accepts "NA" if you can't find it.
- Register on the recall page at littlegiantladders.com/pages/recalls. You can claim up to five ladders per registration, which helps if you have one at home and one at a job site.
- Or call Little Giant toll-free at 866-201-9069, Monday to Friday, 6 a.m. to 3 p.m. Mountain Time (8 a.m. to 5 p.m. in DC, Maryland and Virginia).
Neither the CPSC notice nor Little Giant's page says whether a secondhand owner can get the replacement or refund if a lock fails evaluation. The refund is tied to a purchase date and price, so a used buyer may not have what the company asks for. If that's you, ask them directly when you call. Don't assume either way.
Thinking of buying or selling a used Little Giant ladder?
Buying. Before you pay, ask to see the side rail. Check the model name against the list above, look for the orange QC sticker, and if there isn't one, look for the new warning labels from the kit. Then set the ladder up and work every Rapid Lock yourself. Each one should snap fully into its rung and hold. If the seller can't show a sticker or a fitted kit, budget for the wait while you request one, and don't climb it in the meantime. Our used ladder checklist covers the other checks: the rails, the feet and the 75-degree angle for extension use.
Selling. The CPSC notice says federal law prohibits anyone from selling a product that is under a recall like this one. If your ladder is affected, apply the kit, or claim the replacement or refund, before you think about passing it on. Our guide to getting a refund for a recalled product explains how recall remedies usually work.
Across DC, Maryland and Virginia, November is gutter and holiday-light season, which is exactly when these ladders come out of the garage. Do the sticker check before the first climb, not after.
The bottom line
- Look on the rail above a Rapid Lock. An orange "QC" sticker means your ladder is not in this recall.
- No sticker and one of the eleven models? Stop using it, and get the free label-and-instructions kit from Little Giant.
- Bought it used? Assume no kit is coming. Register it yourself online or by phone.
- Before every climb, check that each Rapid Lock is fully seated.
For more on checking anything secondhand, see how to check if a product is recalled before you buy. You can also browse tools and home goods in our shop. Questions about how we sell are answered on our FAQ.
Know someone with a Little Giant in the garage? Send them this before their next climb.
Sources
- CPSC: Little Giant Recalls Ladders with Rapid Locks Due to Risk of Serious Injury from Fall Hazard (5 November 2026) (cpsc.gov)
- Little Giant Ladder Systems: Safety Recall Notice and affected part numbers (littlegiantladders.com)
- WCAX / CNN Newsource: More than 3 million ladders sold at Costco and Lowe's recalled (6 November 2026) (wcax.com)
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