Legal

Terms of Service

Last updated: Oct 8, 2026

These Terms are an agreement between you and DealsDMV LLC (“DealsDMV”, “we”, “us”), of 3342 Bladensburg Rd, Ste B06, Brentwood, MD 20722. They apply when you use dealsdmv.com, create an account, bid, make an offer or buy. By doing any of those you agree to them. Please read section 15: it says disputes are settled by individual arbitration, not in court or as a class action, unless you opt out within 30 days.

The short version

Every bid, accepted offer and order is a binding promise to pay.
When you win, the card saved on your account is charged the total; if that fails, pay within 24 hours.
Each lot shows its buyer's premium before you bid.
Sales are final, except an item that does not match its listing — report that within 7 days of delivery or collection.
Collect at the time you choose, or have it shipped where the lot allows.
Household buyers keep the warranty rights Maryland law gives them (section 8).
Disputes go to individual arbitration or small claims court, and you can opt out within 30 days (section 15).
A legal claim must be brought within one year of arising (section 16).

1. Who can use DealsDMV

You must be at least 18 and able to make a binding contract. An account belongs to one person; a business may open one through a person who has authority to bind it.
Keep your name, email, phone and address accurate, and keep your sign-in secure — your password, the Google account you sign in with, and any authenticator app. You are responsible for what is done through your account, unless it happened after you told us it had been compromised.
One account per person. An account may not be used to get around a suspension, a bidding limit or an unpaid order.
If you buy for a business or for resale, you confirm that you have the authority, licences and tax registrations your business needs. To buy without sales tax, give us a valid resale or exemption certificate before you pay; we still charge tax where the law requires it. If a certificate you gave us turns out not to be valid, you owe the tax it covered, with any interest and penalties we are charged.
We sell to, and ship to, addresses in the United States only.

2. Bidding, and how an auction ends

A bid is a binding offer to buy the lot at that price, plus the lot's buyer's premium, sales tax and any delivery you choose. You cannot take a bid back once it is placed. If you bid by mistake, tell us straight away: we may cancel a bid placed in clear error, but we do not have to.
With a maximum bid, the site bids for you, one increment at a time, only as far as needed to keep you in the lead and never above your maximum. Other bidders do not see your maximum.
The highest valid bid when the lot closes wins. A bid in the closing minutes can push the close back so everyone has a fair chance to answer it; each lot page shows the rule for its auction.
Our system's record of each bid, and of the moment it arrived, decides who won. A bid that does not reach us — because of your device, your connection or your browser — does not count, so do not leave a bid to the last seconds. Times on the site are Eastern Time.
Some lots have a reserve — a lowest price we will accept, which we keep private. A lot that closes below its reserve is not sold, the lot page says so, and nobody is charged for it.
Every auction is held “with reserve”, as the law of auctions uses the words: until a lot closes we may withdraw it, correct its description, or cancel bids on it — for example when an item is lost, damaged or misdescribed, or a bid looks fraudulent. If we withdraw a lot, nobody is charged for it. If a lot closes on a plain technical error (a wrong price shown, a bid recorded wrongly), we may cancel that result and refund anything charged.
No shill bidding. Neither we nor anyone acting for us bids on our lots to raise the price. You may not bid on a lot through another account or person to raise its price, agree with other bidders not to bid against each other, or bid without meaning to pay.

3. Buy Now, offers and prices

A Buy Now order is a binding purchase at the price shown, plus sales tax and any delivery you choose, once your payment goes through.
An offer you make is binding if we accept it before it expires. Pay for an accepted offer within the time shown when it is accepted.
Stock is limited. Something in your cart can sell to someone else before you pay, unless the site tells you it is being held for you.
If a price is plainly wrong — a missing digit, a decimal in the wrong place — we may cancel the order before it is collected or shipped, and refund you in full.

4. Fees, taxes and payment

Buyer's premium. Some lots add a percentage to the winning bid. It is shown on the lot before you bid, and it is part of what you pay.
Service fee. Buy Now orders add a service fee of 2.5% of the price of the items. It is shown on its own line in your cart and at checkout, before you pay.
Sales tax is charged where the law requires it. Today that is Maryland: Maryland tax is charged on items collected at our Brentwood warehouse and on items we ship to a Maryland address. We do not collect sales tax for other states, so an order shipped elsewhere shows no tax; if your state charges use tax on purchases like this, you are responsible for it.
Payment is online only, by card or digital wallet, processed by Stripe. We never see or store your full card number. We do not take cash.
Automatic payment when you win. To bid you need a saved default card. By bidding, you authorize us to charge that card, when you win, for the winning bid plus the buyer's premium, sales tax and any delivery you chose. If that charge fails, pay from your orders page within 24 hours of the lot closing.
If a won lot, an accepted offer or an order is not paid in time, we may cancel the sale, offer the item to someone else, and limit or suspend your account.
If a charge looks wrong, please tell us first — we will look into it. Disputing a charge with your bank is your right; while a dispute is open we may pause bidding on the account. To answer a dispute we may give your card issuer, through Stripe, our records of the sale: your bids, your agreement to these Terms, and the pickup or delivery record.
Store credit we give you (for example, on an approved problem report) does not expire. It can be spent on anything on the site, and it cannot be exchanged for cash except where the law requires.

5. Collecting your items

You collect from the warehouse shown on your order (our Brentwood, Maryland warehouse today), at a time you choose at checkout. We send a reminder 24 hours before it starts.
Bring your order number and photo ID in the name on the account. If someone else is collecting for you, tell us first from your orders page.
Bring a vehicle that can carry what you bought, and secure your load before you drive away. In our warehouse, follow our staff's safety instructions. You load and secure what you bought at your own risk, except for harm caused by our own negligence.
Check your items before you leave. If something is wrong, tell our staff then — it is the quickest fix — or report it from your orders page within 7 days of collecting (section 7).
If you miss your time, nothing happens on its own: your order stays open and your items are kept. Ask for a new time from your orders page.

6. Shipping

Only lots marked for shipping can be shipped. The shipping cost is quoted by the carrier for your address and shown at checkout, before you pay.
We ship within the time we state, or within 30 days of payment if we state none. If we cannot, we will tell you, and you may cancel for a full refund of anything paid for what has not shipped.
Delivery dates come from the carrier and are estimates, not promises.
If a shipped item arrives damaged, report it from your orders page within 7 days of its delivery. If it never arrives, report that within 30 days of it being shipped. We review both like any other problem report (section 7).
Make sure the delivery address is right. We check addresses with our shipping service before a label is bought, but a parcel sent to the address you gave counts as delivered to you.

7. Condition, descriptions, and the one exception to “final sale”

We sell liquidation, customer-return, overstock and salvage goods. An item may be used, incomplete, damaged, missing parts or packaging, or not working — as its listing says. The photos, the condition grade and the notes on the listing describe what you are buying.
A lot's manifest lists what the lot is expected to contain, from our source's records. We check what we can, but small differences in count or model can happen; a lot that is materially different from its manifest and photos is covered by the exception below.
All sales are final, with one exception: if what you receive is materially different from its listing — its photos, description, condition grade or manifest — report it from your orders page, with photos, within 7 days of its delivery or collection. We reply within 1 business day. If it is not as described, we will refund what you paid for that item (or give store credit, if you prefer), and we may ask you to return the item first.
Report in time. A report within 7 days is the notice of a problem that the law asks a buyer to give. A problem not reported in time is waived, and a refund or store credit is the only remedy for an item that is not as described — except where the law gives you more (section 8).
A change of mind, a problem that the listing or its photos showed, or wear consistent with the condition grade is not covered. Sizes, weights and counts in listings are approximate.
Safety. Liquidation goods can be missing parts, instructions or safety labels. Inspect and test an item before you use it, and check it against the U.S. Consumer Product Safety Commission's recall list at cpsc.gov/Recalls before you use or resell it. We do not knowingly sell recalled products; if you find that something you bought from us has been recalled, tell us and we will refund it.
Nothing in this section takes away rights the law gives you — see section 8.

8. Warranties

We give no written warranty on anything we sell. Some items may still carry a manufacturer's warranty; we do not promise that any does.
Except as these Terms say, and as far as the law allows, items are sold “as is”, with all faults, and we disclaim all implied warranties, including the implied warranties of merchantability and fitness for a particular purpose.
If you buy for personal, family or household use, that disclaimer does not apply to you. Maryland law governs these Terms, and it does not allow the implied warranties of merchantability and fitness to be excluded on consumer goods (the laws of the District of Columbia and several other states say the same). Those warranties apply as the law provides, and they are measured against the item as its listing describes it: a lot sold as untested or for parts is not promised to work.
If you buy for a business or for resale, the disclaimer applies in full.

9. Reviews and what you post

Post honest reviews of what you bought — good or bad. We do not remove or hide a review because it is negative.
We may hold back or remove content that is unlawful, threatening, abusive or discriminatory, that shares someone's private information, that is spam, advertising or off-topic, or that is fake. These rules apply to every review, whatever its rating.
Do not review something you did not buy, and do not accept anything in return for a review. If one of our staff reviews anything, they must say they work for us.
Nothing in these Terms stops you from posting an honest review or opinion about us, here or anywhere else.
What you post stays yours. You allow us to show it on DealsDMV, beside the item or lot it is about, free of charge and not exclusively. Photos you attach to a problem report are used only to handle that report.

10. Rules for using the site

Do not use bots, scrapers or automated tools to bid, buy or copy the site; do not interfere with an auction or with other buyers; do not open accounts in other names or use someone else's account or card.
Do not try to reach pages, data or accounts that are not yours, probe or attack the site's security, or upload anything harmful.
Do not harass our staff or other buyers, and do not use the site for anything unlawful.
The store assistant is an AI. Its answers can be wrong: the listing, your orders page and these Terms are what count.
If you send us ideas or suggestions, we may use them freely, without owing you anything.
You may resell what you buy. You are responsible for following the law when you do — including product-safety recalls, labelling rules and the rules of wherever you resell. Brand names on our listings identify products only; we are not connected with those brands or with the stores the goods came from unless a listing says so.

11. Our content

The site's text, photos, design and software belong to us or to the people who license them to us. You may use them to shop here. Do not copy, republish or sell them without our written permission.
Copyright complaints: email support@dealsdmv.com with your name and contact details; the work you say is copied; where it appears on our site; a statement that you believe in good faith the use is not authorised; a statement, under penalty of perjury, that your notice is accurate and that you own the copyright or may act for its owner; and your signature. We remove what infringes, and we close the accounts of people who infringe repeatedly.

12. Messages and electronic records

You agree to receive these Terms, receipts, notices and other records electronically, by email or on the site, and that they have the same effect as paper. You can print or save any of them.
Emails about your bids, orders, pickups and account security are part of the service. Marketing emails, such as auction alerts, are sent only if you ask for them, and each one has a link to stop them. Phone notifications are sent only if you switch them on.

13. Suspending or closing an account

We may suspend or close an account, cancel bids or orders, or refuse a sale for a breach of these Terms, non-payment, suspected fraud, or a legal reason. If we cancel something you have paid for and do not deliver, we refund what you paid for it.
You may close your account at any time by contacting us. Orders already placed still have to be paid for and collected, and we keep the records the law requires (see the Privacy Policy).

14. Limits on our responsibility

The site is offered as it is and as available. It can be interrupted, and if an outage affects the end of an auction we may extend it, run it again or cancel it.
As far as the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost business. Our total liability for a claim about an item or an order is limited to what you paid us for it, and for any other claim to $100.
What these limits never cover: death or personal injury caused by our negligence, fraud, our deliberate misconduct, anything else the law does not allow to be limited, and your rights under consumer-protection laws that cannot be waived (see also section 17).
If you break these Terms or the law, or misuse something you bought from us, and a claim is made against us because of it, you will cover our reasonable costs and losses from that claim, as far as the law allows. This does not apply to anything caused by our own negligence or misconduct.
These limits, and section 15, apply in the same way to claims against our owners, employees and agents.
Stripe, the carriers, Google and our other providers run their own services. We are not responsible for their failures that we could not reasonably have prevented.
A claim against us is personal to you: you may not sell or transfer it to anyone else.
These limits do not change the refund or credit you are owed under section 7, or the rights described in our Privacy Policy.

15. Resolving disputes: arbitration, and no class actions

Talk to us first. Before starting an arbitration or a court case, email support@dealsdmv.com a notice with your name, your account email, what happened and what you want, signed by you. One notice covers one person's claim: a lawyer may help you, but may not send one notice for a group. If either of us asks, we talk by phone or video, and you take part yourself. We both try to settle it for 60 days, and the deadline in section 16 is paused meanwhile. We do the same before bringing any claim against you.
If it is not settled, you and we agree to resolve any dispute about your use of DealsDMV, your account, or anything you bid on or bought from us by binding individual arbitration, under the Federal Arbitration Act, run by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitrator can award you the same individual relief a court could.
Either of us may instead bring an individual claim in small claims court, and either of us may go to court over misuse of intellectual property.
The arbitrator decides any question about this section — whether it applies, whether it can be enforced, and what it covers — except that a court decides whether the class-action waiver below can be enforced, and any request for public injunctive relief.
You pay no more toward the AAA's fees than its Consumer Rules set for a consumer; we pay the rest. The hearing can be by video or phone, or in person in the county where you live or in Prince George's County, Maryland — your choice. Each of us pays our own lawyer, unless a law lets the winner recover lawyers' fees and the arbitrator or court awards them.
Individual claims only. Neither of us may bring or join a class action, class arbitration, or any other consolidated or representative proceeding against the other. If a court decides this waiver cannot be enforced for a particular claim, that claim alone goes to court, after the individual claims are arbitrated.
A request for public injunctive relief — an order to change how we deal with the public in general — is decided by a court, after the individual claims are arbitrated, where the law gives you that right.
If 25 or more similar demands are filed by or with the help of the same or coordinated lawyers, the AAA's Mass Arbitration Supplementary Rules apply.
You may opt out of this section within 30 days of first agreeing to these Terms by emailing support@dealsdmv.com with your name, your account email and the words “I opt out of arbitration”. Each person opts out for themselves. Opting out changes nothing else in these Terms.
If a dispute goes to court instead, you and we agree it will be decided by a judge without a jury, where the law allows that agreement.
If we change this section, the change does not apply to a dispute you had already told us about, and you may reject the change by emailing us within 30 days of it taking effect.

16. Which law and which courts

These Terms are governed by the laws of Maryland and by the Federal Arbitration Act, without regard to rules that would apply another state's law. Consumer-protection rights of the state where you live that cannot be given up still apply to you.
Anything that goes to court and not to arbitration or small claims is decided in the state courts of Prince George's County, Maryland, or the United States District Court for the District of Maryland, and you and we accept those courts' jurisdiction.
Deadline to bring a claim: one year. A claim about anything you bought from us, or about these Terms, must be brought — by starting an arbitration, a small claims case or, where section 15 allows, a court case — within one year after it arises. One year is the shortest time the law of sales allows (Maryland Commercial Law § 2-725). This deadline does not shorten one set by a consumer-protection law, and it does not apply where the law of the state you live in does not let a contract shorten it.

17. Notices for particular states

Maryland, the District of Columbia and other states that protect implied warranties on consumer goods: see section 8 — the “as is” disclaimer does not apply to household buyers.
New Jersey: in New Jersey, the exclusion of consequential damages and the dollar limits in section 14 do not apply to a claim that we were negligent, committed fraud or broke the New Jersey Consumer Fraud Act, and the indemnity in section 14 does not apply to a claim caused by our own negligence; the one-year deadline in section 16 does not apply in New Jersey. Every other provision of these Terms applies in New Jersey.
California: under California Civil Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. Using DealsDMV costs nothing; you pay only for what you buy.
Wherever you live, if a provision of these Terms is not allowed by your state's law, only that provision, or the part of it that is not allowed, falls away — the rest still applies.

18. Accessibility

We want everyone to be able to shop here. If any part of the site is hard to use with your device or with assistive technology, email support@dealsdmv.com or call (240) 250-1151. We will help you bid, buy or collect another way, and fix what we can.

19. Changes to these Terms

We may update these Terms, and the date at the top of this page will change. For a significant change we will tell you by email or on the site at least 14 days before it applies to you, unless the change is required sooner by law or to protect the site's security.
A change never applies to a bid, offer or order made before it takes effect. If you keep using DealsDMV after a change applies, you accept it; if you do not agree, stop using the site and ask us to close your account.

20. Everything else

These Terms, our Privacy Policy, and any terms shown on a particular auction or lot are the whole agreement between us. Terms shown on an auction or lot add to these Terms for that auction or lot, and win if the two conflict — except that they cannot take away section 15 or your legal rights.
If we do not enforce part of these Terms at once, we can still enforce it later. We may transfer these Terms to a business that takes over DealsDMV; you may not transfer your account.
We are not responsible for delays or failures caused by things outside our reasonable control, such as severe weather, carrier or power failures, or a government order.
We send notices to the email on your account, and a notice counts as received on the day we send it, unless we learn it did not arrive. Send notices to us at support@dealsdmv.com, or by post to DealsDMV LLC, 3342 Bladensburg Rd, Ste B06, Brentwood, MD 20722.
Only a change we publish on this page changes these Terms. Nothing said by our staff, in a message or by the store assistant changes them.
What you owe us, and sections 8, 14, 15, 16 and 17, continue to apply after your account is closed.
“Including” means including without limitation. These Terms are written in English; a translation, such as one made by your browser, is for convenience only.

Contact us

DealsDMV LLC, 3342 Bladensburg Rd, Ste B06, Brentwood, MD 20722. Email support@dealsdmv.com or call (240) 250-1151, Monday to Friday, 9 AM to 6 PM Eastern.