Legal
Privacy Policy
This policy explains what personal information DealsDMV LLC (“DealsDMV”, “we”, “us”), of 3342 Bladensburg Rd, Ste B06, Brentwood, MD 20722, collects when you use dealsdmv.com, why, who else receives it, and the choices you have. It applies from the date above.
The short version
- We collect what we need to run your account, your bids and orders, and your deliveries.
- We do not sell your information or share it for targeted advertising.
- Payments go through Stripe; we never see your full card number.
- The companies that run parts of the site for us get only what their job needs (section 3).
- You can see, correct, copy or delete your information by emailing us (section 6).
- We honour Global Privacy Control.
1. What we collect
- Your account: your name, email address, phone number and password. Your password is stored scrambled by our sign-in provider; nobody here can read it. If you sign in with Google, Google gives us your name, email address, profile picture and Google account ID — never your Google password.
- Addresses: the delivery and billing addresses and phone numbers you give us, and the check our shipping service makes that an address exists.
- Payment: the brand, last four digits and expiry date of a card you save, so you can pick it again. The full card number goes straight to Stripe, our payment processor; we never receive it.
- What you do here: bids and maximum bids, offers, orders, pickup times, saved items and searches, the lots and products you have recently viewed (and, while you are signed in, how often), reviews, problem reports and their photos, and messages you send us — including emails to our addresses and the contact form, which also takes a name and email from visitors without an account.
- Your choices: alert subscriptions (with a phone number if you give one), notification settings, and, if you switch on phone notifications, a notification address for your browser and the browser's name.
- The store assistant: what you type to it is sent to Anthropic's Claude service to write each reply. The conversation is kept in your browser tab, not by us — unless you ask to be passed to a person, when it is saved as a message to our team.
- Security and device information: your IP address and browser when you sign in (so you can see and end your sessions), records of failed sign-ins, and technical logs of errors.
- Site searches: the words typed into the search box, stored without your name or account, to improve results.
- We do not ask for your Social Security number, health information, biometric data or precise location.
2. How we use it
- To run your account; take bids and offers; charge the payments you authorize, including the automatic payment when you win a lot; arrange pickup and shipping; and send you receipts, pickup reminders and account-security messages.
- To answer you when you contact us, and to look into problem reports.
- To keep the site safe: to stop fraud, bots, abuse and break-ins, and to enforce our Terms of Service.
- To keep the records tax, accounting and other laws require, and to respond to lawful requests.
- To improve the site, for example by learning which searches find nothing.
- To send marketing: auction alerts only if you have asked for them, and the personal offers below.
- Personal offers: when you are signed in and leave an item in your cart, keep coming back to it, save it or stop at payment, a person on our team may send you a lower price on it, for you only, by email and on your account page. Every such email has a link to stop them, and you can switch them off in your account's notification preferences (Offers from the shop).
- We do not use your information to train AI models, and we do not make decisions about you by computer alone that have legal or similarly significant effects.
3. Who we share it with
- We do not sell your personal information, and we do not share it for targeted advertising. No advertising company collects information on our site.
- The companies that run parts of the site for us, each given only what its job needs: Supabase (our database and sign-in), Vercel (hosting, and blocking automated traffic), Stripe (payments), EasyPost and the carriers it books (your name, address and phone, to deliver a parcel), Resend (sending our emails), Google (Sign in with Google), and Anthropic (the Claude service behind the store assistant).
- Google handles what you type to the store assistant under its own terms, which can let it review that text and use it to improve its services. Please leave card numbers, passwords and other private details out of the chat.
- If you switch on phone notifications, your browser maker's notification service (for example Google, Apple or Mozilla) delivers them.
- Payment disputes: if you dispute a charge with your bank, Stripe and your card issuer receive our records of that sale — your bids, your agreement to our Terms, and the pickup or delivery record — so the dispute can be decided.
- The public: a review you post shows the display name you choose.
- The law: we share information when the law requires it, to answer valid legal requests, or to protect the rights, property or safety of our buyers, our staff or ourselves.
- A new owner: if DealsDMV or its assets are sold or merged, your information passes to the new owner, who must keep to this policy.
4. How long we keep it
- Account information is kept while your account is open.
- When you ask us to delete your account, we delete or de-identify your personal information, except what we must keep: order, payment and tax records for 7 years, as tax and accounting law requires; records of a dispute or suspected fraud until it is settled; and what is needed to finish an order that is still in progress.
- A store-assistant conversation stays in your browser tab until you close it or start a new chat.
5. Cookies and similar technologies
Essential cookies keep you signed in, protect your account and your checkout, remember “stay signed in”, and remember your cookie choice. The site cannot work without them.
Your browser's own storage keeps things like your theme, a store-assistant conversation for the tab it is in, and a form you have not finished.
We do not use advertising or analytics cookies today. If we add them, they will load only after you choose “Accept optional”, never while your browser sends Global Privacy Control, and you can change your answer here at any time.
Do Not Track. Browsers' “Do Not Track” setting has no agreed meaning, so the site does not change for it — but it does not follow you across other websites whether the setting is on or off, and no other company collects information about your activity across websites through it.
Optional cookies: not chosen
6. Your choices and rights
- Wherever you live, you can ask us to: tell you what personal information we hold about you and give you a copy; correct it; delete it (section 4 lists what we must keep); and stop marketing messages. You can also change most details yourself on your account page, stop marketing emails from the link in each one, turn phone notifications off, and change your cookie choice above.
- To ask, email support@dealsdmv.com or call (240) 250-1151. This inbox is also our designated address for any privacy request, including a request not to sell your information under Nevada law (we do not sell it). We confirm it is you by replying to the email on your account, or asking you to sign in. Someone you authorize in writing can ask for you.
- We answer within 45 days. If we need longer — up to 45 more days — we will tell you why.
- If we turn a request down, we will say why. Reply with the word “appeal” and someone who did not make the first decision will review it within 60 days. If you are still unhappy, you may contact your state's attorney general.
- Using these rights never changes the prices you are offered, the service you get, or whether you can bid.
7. Notices for particular states
- California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia give their residents privacy rights. We offer the rights in section 6 to everyone, whether or not a state's law requires them of a business our size.
- Global Privacy Control: if your browser sends this signal, we treat it as a request not to sell or share your information and as a “no” to optional cookies.
- California: we do not share personal information with other companies for their own direct marketing (Civil Code § 1798.83). The categories we collect, their sources, our reasons and who receives them are in sections 1 to 3.
- Nevada: we do not sell covered information as Nevada law defines it. You may still send a request to the address in section 6.
8. Children
- DealsDMV is for adults: you must be 18 to have an account. We do not knowingly collect personal information from children under 13. If we learn that we have, we delete it — tell us if you think we have.
9. How we protect it
- Everything travels over encrypted HTTPS connections. Passwords are stored scrambled; two-step sign-in with an authenticator app is available to every buyer and required for our staff; card numbers stay with Stripe; and only the staff who need your information can see it.
- No system is perfectly secure. If a breach affects your personal information, we will tell you, and the authorities, as the law requires.
10. Where it is stored
- Your information is stored and processed in the United States. DealsDMV is for buyers in the United States.
11. Changes to this policy
- We may update this policy; the date at the top of the page will change. If we make a significant change, we will tell you by email or on the site before it applies. We will not use information we already hold in a significantly different way without asking you first.
Contact us
Questions or requests about your information: email support@dealsdmv.com, call (240) 250-1151, or write to DealsDMV LLC, 3342 Bladensburg Rd, Ste B06, Brentwood, MD 20722.