20 questions
Privacy and emails
What DealsDMV collects and why, who receives it, cookies, your privacy rights, and which emails we send and how to stop them.
Your information
What information does DealsDMV collect about me?
What it needs to run your account, bids, orders and deliveries: your name, email, phone and password, your addresses, your saved card's brand and last four digits, and what you do on the site.
Do you sell my personal information?
No. We do not sell it, and we do not share it for targeted advertising.
Who else receives my information?
Only the companies that run parts of the site for us, each given what its job needs: our database and sign-in provider, hosting, Stripe for payments, our shipping service and carriers, and our email sender.
Do advertisers track me on DealsDMV?
No. No advertising company collects information on our site, and we use no advertising or analytics cookies today.
Do you honour Global Privacy Control?
Yes. If your browser sends it, we treat it as a request not to sell or share your information and as a no to optional cookies.
Are my site searches linked to my name?
No. The words typed into the search box are stored without your name or account, to improve results.
How long do you keep my information?
While your account is open. After you ask us to delete it, we keep only what the law requires, such as order, payment and tax records for 7 years.
How do I get a copy of my information or have it deleted?
Email support@dealsdmv.com or call (240) 250-1151. We confirm it is you, then answer within 45 days.
Can I correct information you hold about me?
Yes. Most details can be changed on your account page; for anything else, email us and we will correct it.
What if you turn down my privacy request?
We tell you why. Reply with the word "appeal" and someone who did not make the first decision reviews it within 60 days.
Do you use my information to train AI?
No. We do not use your information to train AI models.
Where is my information stored?
In the United States, where DealsDMV operates.
Will you tell me if my information is ever breached?
Yes. If a breach affects your personal information, we tell you, and the authorities, as the law requires.
Does DealsDMV collect information from children?
No. You must be 18 to have an account, and we do not knowingly collect information from children under 13.
Emails we send
Which emails will I get from DealsDMV?
Emails about your bids, orders, pickups and account security are part of the service. Marketing emails, such as auction alerts, come only if you ask for them.
How do I stop marketing emails?
Use the stop link in any marketing email, or turn alerts off on your account page.
Can I stop order and pickup emails?
Order emails are part of the service, but you can choose for each kind of alert whether it emails you, from your account's notification preferences.
Are emails and receipts from DealsDMV legally valid?
Yes. You agree to receive receipts, notices and records electronically, and they have the same effect as paper. You can print or save any of them.
An email asks for my password and claims to be DealsDMV. What should I do?
Do not reply. Sign in only by typing dealsdmv.com yourself, and forward the email to support@dealsdmv.com. Never put passwords or card numbers in an email.
Where the general answers come from
More questions
- Auctions and bidding
- Buy Now, offers and your cart
- Checkout, payment and refunds
- Pickup at the warehouse
- Shipping and delivery
- Condition grades and listings
- Problems, refunds and warranties
- Your account and security
- Watchlist, messages and the app
- Alerts, emails and contacting us
- Orders and order status
- Liquidation shopping explained
- Clearance, outlets and wholesale
- Online auctions explained
- Auction types and auction words
- Searching and browsing
- Open box, scratch and dent, refurbished
- Appliances and big items
- Pallets, lots and reselling
- Shopping safely
- Buying used safely
- Shopping from DC, Maryland and Virginia
- Electronics, home and office
- Fragrance, beauty and personal care
- Toys, fashion and sports
- Product pages and business buying
- About DealsDMV and our Terms
Still stuck? Ask us on the contact page and a person replies, usually within one business day.