Watchlist, messages and the app

Tap the heart on its card or page to add it to your watchlist. You need to be signed in.

The watchlist follows particular items or lots you chose. A saved search follows a search, and emails you about new items that match it.

Yes, by email shortly before it closes — once per lot, so you are not reminded twice.

Yes. The site keeps the lots you have recently viewed on your account, so you can find them again.

Yes. Your watchlist keeps both the lots you are watching and the products you have saved.

Use the question box on the item's page and press Send question. Our reply arrives in your messages.

On your messages page, where every conversation with us — item questions, contact-form enquiries and chats passed to a person — is kept together.

Yes, from the contact page: attach photos with your message and we reply to your email.

No. The contact form takes a name and email from visitors without an account too.

An AI chat in the corner of the shop that answers questions about items, policies and orders. Its answers can be wrong; the listing, your orders page and our Terms are what count.

Yes. Ask for a person and it sends your whole conversation to our team as a message; the reply appears on your messages page.

The conversation stays in your browser tab, not with us, unless you ask to be passed to a person. What you type is sent to Google's Gemini service to write each reply.

Card numbers, passwords and other private details. Its text is handled by Google under Google's own terms.

No. It answers questions and can pass you to a person; anything said in a chat does not change our Terms or your order.

Yes, an app you install from the website itself. Press Download app in the header or the phone menu to put it on your device.

iPhones cannot install a website by itself, so the Download app button shows you the steps: in Safari, use Share, then Add to Home Screen.

In Chrome or Edge, press Download app and accept your browser's install offer. The app then opens like any other.

It hides inside the installed app itself, and in a browser that reports the app is already installed.

Yes. Everything on DealsDMV — bidding, Buy Now, checkout, pickup check-in — works in a phone browser or the installed app.

Yes. Phone alerts tell you when you are outbid, win, or an order is ready. Turn them on from your account page, where you also choose which kinds reach your phone.

Add DealsDMV to your Home Screen first: tap Share, then Add to Home Screen. Open the site from that icon and turn alerts on.

Your browser or phone is set not to show our notifications. Allow notifications for this site in your browser or phone settings, then come back and turn alerts on.

Some browsers cannot show alerts from websites at all, and the account page says so when yours is one. Another browser on the same device may work.

No. Each phone, tablet or computer is switched on separately; the account page tells you whether alerts are on for the device you are using.

Yes, on that device. Signing out stops it showing your alerts, so the next person to use it does not see them.

It asks signed-in shoppers at most once a day, waits two weeks after you press Not now, and never asks again once alerts are on.

Yes. Thesite can be shown in a light or dark theme, and remembers your choice on that device.